Last updated: January 2026
Information We Collect
When you request a quote, contact us, or otherwise use riftpro.com, we may collect your name, company, email address, phone number, service location, and the details of your request. We also collect basic technical data, such as browser type and pages visited, to keep the site working properly.
How We Use It
- To respond to quote requests and schedule service.
- To communicate about an active or upcoming work order.
- To improve our website, services, and dispatch operations.
- To meet legal, accounting, and contractual obligations.
SMS & Phone Communications
If you opt in to text messages on our contact form, we will use your phone number to send appointment reminders, follow-ups, and billing-related messages. We do not sell or share SMS consent or your phone number with third parties for marketing purposes. See our SMS Terms & Conditions for full details, including how to opt out.
Sharing of Information
We do not sell your personal information. We may share it with service providers who help us operate our business (such as scheduling, email, or hosting providers) under confidentiality obligations, or when required by law.
Cookies
riftpro.com may use basic cookies or similar technology to remember site preferences and understand how the site is used. You can disable cookies in your browser settings, though some site features may not function as intended.
Data Security
We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of SMS messages at any time by replying STOP. To make a request, contact us using the details below.
Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision.
Contact
Questions about this policy can be sent to information@riftpro.com or (445) 300-8674, or mailed to 7901 4th St N, Saint Petersburg, FL 33702.